Frequently Asked Questions by Southway Mini Storage
Have questions about renting a storage unit at Southway Mini Storage in Canton, Ohio? We've answered the most common questions below. If you don't find what you're looking for, call us at (330) 495-2914 or stop by Monday through Saturday 9:00 AM to 3:00 PM.
Q: Where is Southway Mini Storage located?
A: We're located at 4841 Southway St SW, Canton, OH 44706 — conveniently accessible from Perry Township, Massillon, North Canton, Jackson Township, and throughout Stark County.
Q: What are your office and gate access hours?
A: Our office is open Monday through Saturday 9:00 AM to 3:00 PM. Gate access for tenants is available daily from 5:00 AM to 10:00 PM — 17 hours of access every day including Sundays.
Q: What storage unit sizes do you offer?
A: We offer a full range of indoor storage units including 5x5, 5x10, 10x10, 12x10, 10x15, 10x20, 12x20, 10x30, 12x30, and 20x20 units. Visit our Storage Units Size & Price page for full details and current pricing.
Q: How much does a storage unit cost?
A: Indoor storage units start at $25/month. Outdoor storage for vehicles, RVs, boats, and trailers starts at $32/month. See our full pricing page for all current rates.
Q: Do you offer outdoor storage for RVs, boats, and vehicles?
A: Yes. We offer secure outdoor storage for RVs, campers, motorhomes, boats, trailers, cars, trucks, and other vehicles and equipment. Outdoor storage starts at $32/month with month-to-month terms.
Q: Do I have to sign a long-term contract?
A: No. All of our storage units are rented month-to-month with no long-term commitment required. Stay as long as you need and leave when you're ready.
Q: How do I pay for my storage unit?
A: We offer convenient online bill pay so you can manage your account and make payments from anywhere without visiting the office. You can also pay in person during office hours.
Q: How do I access the facility?
A: All tenants receive an electronic gate access code to enter the facility. Gate access is available daily from 5:00 AM to 10:00 PM.
A: Yes. Our facility features a fully fenced and gated perimeter, electronic keypad gate entry, and 24/7 security camera surveillance throughout the property.
Q: Can I reserve a storage unit?
A: Yes. You can reserve a specific unit size with a $25 non-refundable reservation deposit. Contact us at (330) 495-2914 or use the contact form on our website to reserve your unit.
Q: Do you offer drive-up storage units?
A: Yes. We offer drive-up access storage units so you can pull your vehicle directly up to your unit for easy loading and unloading. No elevators or stairs to deal with.
Q: What size storage unit do I need?
A: It depends on what you're storing. As a general guide: a 5x5 or 5x10 works well for boxes and small items; a 10x10 fits a one-bedroom apartment; a 10x20 fits a two to three bedroom home; and a 20x20 handles large homes and commercial needs. Check our Size Guide blog post for a full breakdown or call us and we'll help you choose.
Q: Do you serve Massillon and surrounding areas?
A: Yes. We serve Canton, Massillon, Perry Township, North Canton, Jackson Township, Plain Township, and the greater Stark County area. Our facility is just minutes from Massillon via Tuscarawas Street W.
Q: How long have you been in business?
A: Southway Mini Storage has been locally owned and operated in Canton, Ohio since 1997 — over 25 years serving Stark County residents and businesses.
Q: Do you have climate-controlled storage units?
A: We do not offer climate-controlled units. However, our clean, dry indoor units maintain stable conditions suitable for the vast majority of household and business storage needs. For temperature-sensitive items, we recommend checking our Storage Tips blog for packing guidance to protect your belongings.
Q: What items can I NOT store at Southway Mini Storage?
A: For safety and legal reasons, the following items are not permitted in any storage unit: hazardous materials, flammable liquids, explosives, perishable food, live animals, illegal items, and anything that produces odors. If you have questions about a specific item, call us before storing.
Still have questions?
We're happy to help.
Call us at (330) 495-2914 or stop by Monday through Saturday 9:00 AM to 3:00 PM at 4841 Southway St SW, Canton, OH 44706. You can also use the contact form on our homepage to send us a message anytime.